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All products are made-to-order and take 12–15 days to complete and ship.

• Standard shipping: ₹120 for prepaid orders.
• COD available with an additional fee of ₹75.
• Free shipping on orders above ₹2500.
• Orders are packed in recycled kraft mailers and reusable cloth bags for plastic-free shipping.
• For urgent deliveries (special occasions) or bulk orders, please get in touch with us at +91 7060800464.
  
  Order Tracking
• Once shipped, you’ll receive an email with tracking details. Please allow 48 hours for updates.

Every Upkriti product is handmade with love and care, which makes each piece special and unique.

• Customised products with your name are not eligible for return.
• In case of any quality issues, please get in touch with us—we will do our best to fix it for you.
• Exchanges are possible for size or colour issues (non-customised products). You will have to courier the product back to us in its original condition to receive a replacement or store credit.
• If you receive a defective item, contact us within 24 hours at +91 7060800464 or info@upkriti.com with photos. Please keep the product and packaging intact while raising a claim.
  

At Upkriti, we put our heart into every stitch. While we don’t accept returns on customised items, we’re always here to support you if something goes wrong.